Where do you ship?
How much is shipping?
When will I get my stuff?
Do you ship express?
What methods of shipping do you offer?
My package was damaged in shipping.
Can you ship it to my local bike shop?
1. The item was purchased from www.ShopRFE.com.
2. You are the original purchaser, and have the original order number.
3. The fault happened in manufacturing or design, and not due to regular wear and tear from regular usage.
Placing a Warranty
Returns & Exchange Policy
ShopRFE accepts returns for a full refund within 30 days of purchase (excluding promotional or clearance items). The item must be unused/uninstalled/unwashed, and in its original packaging. ShopRFE is only responsible for paying the shipping fees for returns if what was ordered is not what arrived or if the package was sent to the wrong address. ShopRFE will not be held responsible to pay return freight on any other items, including those damaged in transit.
Send an item back
I bought the wrong part – now what?
I bought this on another website, can I return it here?
Additional Information Regarding Returns.
How do I get sponsored?
Option B: If option A isn’t panning out, just fill out your information here.